Traveling soon? Let us know before you go! If you’re traveling across the globe or just outside of your normal areas, give us a call to let us know!
It is important for you to notify your credit union of your travels plans at least a week prior to your departure date to ensure they you are able to use your credit ad debit cards and have complete access to your money while you are out of town.
As an extra security measure for our members, we monitor all accounts for suspicious or unusual card activity. If we are not notified before you depart for your travels, transactions for large amounts out of state or county may result in your card being blocked for security reasons.
The easiest way for you to notify us is by calling our main office at (256)355-5010.
Did you know you can stay up-to-date and get useful information from WCU on multiple platforms? Follow us on Social Media / visit our website and blog to keep updated!
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Keep a constant eye on your accounts – Staying up-to-date on your account activity will ensure that you are aware of any transactions that were not made by you. An easy way to manage your accounts is through WCU’s Mobile App, you can download it today on Apple App Store and Google Play!
Protect your PIN number – Choose a PIN (Personal Identification Number) that is easy for you to remember but hard for someone else to guess. Never share or write down your PIN, the moment someone has access to your card number and PIN, they have complete access to the money in your account.
Report a lost or stolen card immediately – As soon as you notice an odd transaction, lose your card, or realize its’s been stolen, report it immediately. This allows your card or account to be frozen from making further purchases until it is found or replaced.
Protect you cards and accounts by being monitoring your account transactions and report any unknown transactions or lost/stolen cards as soon as you realize the issue. Use cation when making purchases online as well as ATM or other card reader transactions. Do not share your personal information (including your PIN and other card information) with anyone.